92prk Privacy Policy

1. Who We Are

1.1 92prk ("the Platform", "we", "us", "our") operates the online casino and sports betting platform accessible at 92prk.com. References to "you" or "Player" mean any registered or prospective user of the 92prk Services.

1.2 92prk acts as the data controller in respect of all personal data collected and processed through the platform. For questions or requests relating to your personal data, please contact us using the details in Section 13.

1.3 This Privacy Policy should be read alongside the 92prk Terms & Conditions, which constitute the primary legal agreement governing your use of the platform.

2. Data We Collect

2.1 Registration Data. When you create a 92prk account, we collect your full name, date of birth, Pakistani mobile number, and account credentials. This information is required to open and maintain your account.

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer obligations, we may collect copies of identity documents such as your CNIC (Computerised National Identity Card), passport, or other government-issued identification, together with proof of address documentation.

2.3 Financial Data. We collect records of all deposits and withdrawals made through your 92prk account, including transaction amounts in PKR, payment method identifiers (e.g. JazzCash wallet number, last four digits of a bank card), and transaction timestamps. Full card numbers are handled exclusively by our certified payment processors – 92prk does not store complete card data.

2.4 Usage and Behavioural Data. We collect data about how you interact with the 92prk platform, including pages visited, games played, bets placed, session duration, device type, operating system, browser type, and approximate geographic location derived from IP address.

2.5 Communications Data. If you contact 92prk support via live chat, email, or any other channel, we retain records of that communication including your name, the content of your messages, and the resolution outcome.

2.6 Responsible Gaming Data. Where you set deposit limits, request cooling-off periods, or activate self-exclusion, we record those preferences and the dates on which they were set or modified.

Data Category	Examples	Required?
Registration	Name, DOB, mobile number	Yes – mandatory
KYC / Identity	CNIC, passport scan	Yes – for withdrawals
Financial	PKR transactions, payment method IDs	Yes – for cashier
Usage	Games played, bets, session data	Automatic collection
Communications	Support chat transcripts	When you contact us
Responsible Gaming	Deposit limits, self-exclusion dates	When activated by player

3. How We Use Your Data

3.1 Account Administration. To create, maintain, and close your 92prk account; to authenticate your identity at login; and to communicate important account-related updates such as security alerts and policy changes.

3.2 Service Delivery. To process deposits and withdrawals in PKR; to record bet placement and settlement; to deliver game content; and to provide customer support.

3.3 Legal and Regulatory Compliance. To fulfil Know Your Customer obligations; to detect, investigate, and prevent fraud and money laundering; and to comply with requests from lawful authorities where 92prk is legally obliged to respond.

3.4 Responsible Gaming. To enforce deposit limits, self-exclusion periods, and other responsible gaming tools you have activated, and to monitor usage patterns that may indicate problem gambling behaviour in line with our duty of care.

3.5 Platform Improvement. To analyse aggregated and anonymised usage data for the purpose of improving platform performance, user experience, game content, and mobile load speeds for Pakistani users.

3.6 Marketing Communications. Where you have provided explicit consent, to send you promotional offers, bonus notifications, and platform updates. You may withdraw consent at any time by contacting support or adjusting your account communication preferences.

4. Legal Basis for Processing

4.1 Contract Performance. Processing of registration, financial, and service-delivery data is necessary to fulfil our contractual obligations to you under the 92prk Terms & Conditions.

4.2 Legal Obligation. KYC, anti-money laundering, and fraud prevention processing is carried out to comply with applicable legal and regulatory requirements.

4.3 Legitimate Interests. Usage analytics, platform security, and fraud detection are processed on the basis of 92prk's legitimate interest in operating a safe and functional platform, balanced against player rights.

4.4 Consent. Marketing communications and non-essential cookies are processed on the basis of your explicit consent, which may be withdrawn at any time.

5. Data Sharing

5.1 92prk does not sell your personal data to third parties for advertising or marketing purposes. Data sharing is limited to the following categories of trusted partners:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT/crypto processing partners require transaction data to process deposits and withdrawals.
• KYC & Identity Verification Providers: Certified third-party services that assist in verifying the identity of 92prk players to satisfy regulatory requirements.
• Game Content Providers: Software providers whose games appear in the 92prk lobby may receive anonymised session data necessary to deliver game content.
• Regulatory and Law Enforcement Authorities: Where 92prk is legally compelled to disclose data in response to a lawful request, court order, or regulatory instruction.

5.2 All third-party partners engaged by 92prk are required by contract to process your data only for the defined purpose and to maintain appropriate data security standards.

6. Cookies and Tracking Technologies

6.1 92prk uses cookies and similar tracking technologies to maintain session continuity, remember your login state, measure platform performance, and (where consented) deliver personalised content.

6.2 Essential Cookies are required for the platform to function and cannot be disabled. They cover session management, authentication tokens, and security features.

6.3 Analytics Cookies collect anonymised usage data to help 92prk understand how Pakistani players navigate the platform. These are only placed with your consent.

6.4 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 92prk platform, including login persistence and game loading.

7. Data Retention

7.1 92prk retains your personal data for as long as your account remains active, and for a minimum period following account closure as required to fulfil legal, regulatory, and fraud-prevention obligations.

7.2 Financial transaction records are retained for a minimum of five years following the relevant transaction date in accordance with applicable anti-money laundering regulations.

7.3 KYC documentation is retained for the duration of your account relationship and for a defined period following account closure, after which it is securely deleted or anonymised.

7.4 Communications records, including support chat logs, are retained for 24 months from the date of the communication, unless a longer retention period is required for an unresolved dispute or legal matter.

8. Data Security

8.1 92prk implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 92prk servers.
• Encrypted storage of passwords and sensitive account credentials.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the 92prk platform infrastructure.
• Two-factor authentication options for player accounts on unrecognised devices.

8.2 Notwithstanding the above, no internet transmission or electronic storage system is completely secure. 92prk cannot guarantee absolute security but commits to promptly notifying affected players of any confirmed data breach that poses a material risk to their rights.

9. Your Rights

9.1 As a 92prk player, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data 92prk holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Restriction: You may request that 92prk restrict processing of your data in certain circumstances.
• Right to Data Portability: You may request a copy of data you have provided to 92prk in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of these rights, please contact the 92prk support team. Requests will be acknowledged within five business days and fulfilled within 30 days, subject to identity verification.

10. Children's Privacy

10.1 92prk is strictly prohibited for persons under the age of 18. We do not knowingly collect personal data from minors. If 92prk becomes aware that a player account belongs to a person under 18, the account will be closed immediately, all personal data associated with the underage player will be deleted, and any deposited funds will be returned to the source payment method.

10.2 If you believe that a minor has registered on 92prk using false age information, please contact us immediately at the address in Section 13 so that the matter can be investigated and resolved without delay.

11. International Data Transfers

11.1 92prk may transfer your personal data to service providers located outside Pakistan where such transfers are necessary to deliver the Services. Where data is transferred internationally, 92prk ensures that appropriate contractual safeguards are in place to provide a level of data protection equivalent to that applied within Pakistan.

11.2 By registering a 92prk account and accepting the Terms & Conditions, you consent to such international transfers as described in this policy.

12. Changes to This Policy

12.1 92prk reserves the right to update this Privacy Policy at any time. The revised policy will be effective upon publication to the 92prk website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

12.2 Where a change materially affects your rights or how your data is processed, 92prk will make reasonable efforts to notify registered players via the mobile number or email associated with their account prior to the change taking effect.

12.3 Continued use of the 92prk platform following any change to this Privacy Policy constitutes acceptance of the revised policy.

13. Contact Us

13.1 For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 92prk Data Privacy team: